Privacy Policy

Effective Date: January 1, 2025

Ndili Technologies, Inc (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile apps, use our services, and when you authorize us to access your energy usage data through PG&E’s Share My Data program.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

1. Information We Collect
We may collect the following types of information:

a. Personal Information

Name
Email address
Phone number
Mailing address
Account credentials
b. PG&E Energy Usage Data
When you authorize us through PG&E’s Share My Data program, we may collect:

Electric and/or gas usage data
Service account number
Meter data, including interval usage data
Billing and payment history
c. Automatically Collected Information
When you visit our website, we may automatically collect:

IP address
Browser type
Operating system
Device identifiers
Usage data and analytics through cookies and similar technologies

2. How We Use Your Information
We use the information we collect for the following purposes:

To provide, operate, and maintain our services
To deliver the services you have authorized via PG&E’s Share My Data program
To communicate with you, including responding to inquiries and providing updates
To analyze usage to improve our services
To comply with applicable laws, regulations, and contractual obligations
To protect against fraud and unauthorized access
For any other purpose disclosed to you at the time we collect your information, with your consent

3. Sharing of Information
We do not sell your personal information or your PG&E energy usage data.

We may share your information only in the following circumstances:

With Service Providers: We may share information with trusted third-party vendors who help us provide our services, subject to strict confidentiality agreements.
As Required by Law: We may disclose information if required to comply with legal obligations, law enforcement requests, or government regulations.
In Business Transfers: If our company is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
With Your Consent: We may share your information for any other purpose with your explicit consent.

4. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, and destruction.
However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

If you revoke your authorization through PG&E’s Share My Data program, we will cease collecting new data from PG&E and will delete previously collected data as required by PG&E’s terms and applicable law.

6. Your Rights and Choices
Access and Control:
You have the right to:
- Access and review your information
- Request corrections to your information
- Withdraw your authorization at any time through PG&E’s Share My Data program portal
- Request deletion of your data in accordance with applicable laws

Cookies:
You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly without cookies.

7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

8. Third-Party Links
Our website may contain links to other websites not operated by us. We are not responsible for the privacy practices or the content of third-party websites.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on our website and update the “Effective Date” above. We encourage you to review this policy periodically.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Ndili Technologies, Inc
Email: support@ndilitechnologies.com